Cancellation policy & cancellation form
Right of Withdrawal Policy & Withdrawal Form
A. Cancellation Policy
Introduction
Consumers are entitled to a right of withdrawal under the following conditions, where “consumer” means any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity:
Right of Withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the last item.
To exercise your right of withdrawal, you must notify us (stoffbruch Fair Fashion GmbH, Bödikerstr. 6, 10245 Berlin, Germany, Tel.: 030 246 479 49, Email: info@givnberlin.com) by means of a clear statement (e.g., a letter sent by mail or an email) regarding your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, though its use is not required.
You can also exercise your right of withdrawal online on our website at https://givnberlin.com
To comply with the cancellation period, it is sufficient for you to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.
Consequences of the Revocation
If you cancel this contract, we must refund to you all payments we have received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your cancellation of this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods immediately, and in any case no later than fourteen days from the date on which you notify us of your cancellation of this contract.
Returns may only be sent to the following address:
Givn / stoffbruch Fair Fashion GmbH, Vulkanstr. 13, Building 10, 10367 Berlin, Germany.
The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods.
You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
B. Cancellation Form
If you wish to cancel the contract, please fill out this form and return it.
To
stoffbruch Fair Fashion GmbH
Bödikerstr. 6
10245 Berlin
Germany
Email: info@givnberlin.com
I hereby cancel (*) the contract I entered into for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / Received on (*) __________________
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Consumer's Name
________________________________________________________
Consumer's Address
________________________________________________________
Consumer's signature (only for paper notifications)
_________________________
Date
(*) Delete as appropriate
